Community and Operations Manager (m/f/x)

IMMOFINANZ AG · Duesseldorf · Full time

IMMOFINANZ is an international group on a growth trajectory. We offer you the structure of a large corporation and outstanding development opportunities. Find out at IMMOFINANZ what it means to be part of an international, dynamic team that is constantly advancing, and in which you will also continuously develop.

Your Profile:

  • Hospitality and events experience required
  • Experience in connecting people and creating communities is a plus
  • Social media experience required
  • Excellent communication skills in English and German
  • Demonstrate drive, integrity, dependability, responsibility and empathy
  • Passion for and understanding of myhives mission and values
  • High level of motivation and self-organisation

Your Responsibilities:

  • Creation of a collaborative environment among our tenants through events, communication, information and personal introductions
  • Sharing content through website, app and social media
  • Plan, organize and manage community events
  • Identify opportunities to engage with and connect members
  • Show prospective tenants the premises (book a tour – over the app); and explain the products and services of myhive as well as the myhive APP features.
  • On and off-boarding of myhive members (mydesk, myoffice, myflex); introduction of tenants to myoffice
  • Handle reservations for myoffice, mydesk, meeting, conference, fitness rooms and other facilities offered in the property
  • Plan and execution of community management budget
  • Design and implement guidelines and best practices for the community to optimize member experience
  • Cooperation with external providers and agencies in order to organize events for tenants and community in accordance with myhive standards
  • Cooperation with external providers in selection, training and support of the welcome desk staff
  • Support to Asset Managers to connect tenants
  • Maintain our myhive brand standards and expectations as well as constant improvement regarding brand development

Benefits:

  • Daily meal allowance of EUR 4.50 (Sodexo vouchers)
  • Flexible working hours
  • Free fruit and drinks
  • Annual ticket for public transport or possibility for a garage parking space nearby
  • Internal and external training opportunities