First Level Support (m/f/x)

IMMOFINANZ AG · Vienna · Full time

IMMOFINANZ is an international real estate company. We offer you the structure of a large corporation, outstanding development opportunities within a modern working environment and a young and inspiring team. Find out more about IMMOFINANZ and what it means to be part of an international, dynamic organization. See how we design the way towards a new era of real estate development. Did we catch your eye- read more about the current job offer:

Your Profile:

  • Completed studies or training with a focus on IT
  • Solid know-how in dealing with Microsoft Windows in client-server environments
  • Good knowledge of Active Directory user management, remote access solutions (VPN, Citrix XenDesktop), MS Office applications and hardware
  • Experience with standard help desk processes
  • Fluent German & English skills (min. B2)
  • Excellent time management
  • Very good communication skills
  • High level of commitment and teamwork

Your Responsibilities:

  • Creation of various IT service desk reports for the department management
  • First point of contact for troubleshooting hardware / software / printer problems
  • Control and optimization of IT processes as well as creation of corresponding documentation
  • Processing and management of tickets in the IT system (ServiceNow)
  • Testing of new IT material (mobile phone, laptop, etc.)

For this position we offer a market-compliant salary of EUR 3.100 gross per month. However, an overpay is possible according to qualification and experience.


  • Daily meal allowance of 6,50 €
  • Flexible working hours
  • Free fruit and drinks
  • Free use of the MyClubs app (sports offer)
  • Annual ticket of Wiener Linien or possibility for a garage parking space
  • Internal and external training and further development opportunities
  • Occupational pension provision
  • Occupational health care
  • Annual health check-up
  • Homeoffice
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